Return Policy

Return Window

You may return most items within 30 days of the delivery date for a full refund of the purchase price. Orders placed between November 1 and December 25 qualify for an extended 60-day return window to accommodate Christmas gift recipients. To be eligible, items must be:

• Unused and unworn
• In their original condition, free of damage or alterations
• Returned in the original or equivalent protective packaging

How to Start a Return

1. Email us at info@goodlifejewelry.net with the email address you used to place your order, the item ID(s) from your confirmation email (e.g. BKG0045), and the reason for the return.
2. We will reply within 2 business days with return instructions and the return address.
3. Pack the item securely and ship it back using a trackable shipping method.
4. Once we receive and inspect the item, your refund will be processed within 5–7 business days.

Return Shipping Costs

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service. Good Life Jewelry & Gifts is not responsible for items lost or damaged in transit on the way back to us.

Refunds

Approved refunds are issued to the original payment method. Please allow 5–7 business days for the refund to appear after we process it, depending on your bank or card issuer. Original shipping charges are non-refundable.

Non-Returnable Items

The following items cannot be returned:

• Items returned after the applicable return window (30 days standard; 60 days for Nov 1–Dec 25 purchases)
• Items that have been worn, altered, or damaged after delivery
• Custom or personalized orders
• Final sale items (marked as such at time of purchase)

Damaged or Incorrect Items

If you received a damaged item or the wrong product, please contact us within 7 days of delivery. We will arrange a replacement or full refund at no cost to you, including return shipping.

Questions?

We're happy to help. Reach out any time: